Office Policies


Payment Policy

In order to provide you with the highest quality care on a sound business practice, we research each insurance policy to the best of our ability and provide our patients the most accurate estimates of fees. Patient, parent, and/or guardian is responsible for the patient portion (copay) on the date of service. This is not your insurance company's responsibility. We will file all necessary claims to your insurance as a courtesy to you. It is your responsibility to call your insurance company if they have not paid your claim within 30 days from the date of service. Any balance beyond 30 days is your responsibility.

It is your responsibility to complete treatment and follow recommended maintenance schedule. If the treatment and maintenance plans are not followed and/or appointments are missed, adverse results could affect your dental health. If you do not proceed with your treatment plan in a timely manner, further treatment for the involved teeth, supporting tissues, adjacent and opposing teeth, muscles or joints can be affected.

Our dental office offers flexible payment solutions through CareCredit and Landing Club. This makes it as easy as possible for you to afford the dental procedures not covered by your dental insurance. Most patients are amazed just how affordable a new smile can be!

Dental Insurance Policy

Dr. Fife realizes how important insurance benefits are. Please be informed that dental insurance is a contract between you and your insurance company. Our role is to assist you with filing your claims. Dr. Fife is providing the highest quality of care for you and your family regardless of insurance frequencies, limitations and/or restrictions. If you have two insurance policies, be aware not all secondary policies will cover remaining portions. Your insurance mails a copy of an Explanation of Benefits (EOB) to you. Please pay attention to these statements. It is your responsibility to provide us with any future changes in your insurance. If any insurance services have been provided with any other dental office within the existing benefit year, please advise us.

Cancellation Policy

We understand that your time is very valuable. Trying to accommodate every patient's individual needs and work schedule can be challenging. We make every effort to stay on time so that our patients will not have to wait unnecessarily.

Your appointment is a commitment of time between you and our office. We ask that you make every effort to keep that commitment. We do provide courtesy reminder calls within one week prior to you're appointment, or we can email you at your request.

A broken appointment, one in which a patient does not call or show up is not acceptable. If you find that you cannot keep your reservation, we do require a minimum notice of 48 business hours. If our office is not notified within the 48 business hours, you will be subject to a $50 late cancellation charge.

We truly appreciate your understanding. Our goal is to be your partner in health and to assist you in keeping your teeth for a lifetime.


Patient Testimonials

From scheduling an appointment to walking in the front door and being warmly greeted to having any sort of dental work done by the excellent dentists and fantastic techs and hygienist, EVERY appointment with the Craftsman staff has been professional, caring and fantastic! Thank you for your wonderful and personable dental care!

by Shannon S

Dr. Mike was able to clean out a small cavity in one of my front teeth in about 15 minutes. He does such great work. I recommend him to anyone who is looking for a friend and a great dentist.

by Leland H

Nadine and I have been with Craftsman Dental for several years. We find their workmanship superior. Their staff are simply great. We highly recommend Craftsman Dental as a family atmosphere you will enjoy.

by Lee Hal

Drs. Mike and Shari are fabulous! I have been a patient for 13 years and always get excellent care. Everyone in the office is friendly and caring and the decor reminds me of home. At the same time the staff are professional and I trust their knowledge and expertise.

by Anonymous

I just want to say, "Thank You" to all the wonderful staff at Craftsman Dental Care. Your dedication to making each and every visit to your office a great experience that keeps me smiling :-)

by Sandra S

I found out about Craftsman Dental from my father. At the time I was looking for a dentist for me and my 9 year old daughter. My daughter was very scared of the dentist and I was looking for a place that would be a positive experience for her. Craftsman Dental turned out to be that place...

by Michelle F.

I’ve been using Craftsman Dental with doctors Michael & Shari Fife for 9 years now and am very pleased with their level of professionalism and compassion. They reconstructed their dental office into an extremely pleasing and professional atmosphere. Shari decorates the office the seasonal and holiday touches appropriate...

by Ken W.
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Craftsman Dental Care - 5 stars - based on 53 Google Reviews

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